An engaging workplace pension
- Insight driven employee communications
- Dedicated employer servicing site
- Helpful employee websites
Tailored guidance for members
Easy ways to engage with employees
Right from the start, even before people join, communications need to be reassuring, clear, concise and flexible.
Our insight shows that the workplace is key for engaging employees with their workplace pension. The right messages delivered effectively can help them appreciate its value, and recognise the importance of saving for their retirement.
We have campaigns available for workplace schemes, whether they require support through the auto-enrolment process or want to build awareness and ongoing engagement.
Our company pension websites for employees are full of compelling, insight driven content about joining the pension, getting the most out of it, payments and investment options.
Ongoing support
Once people have taken up their workplace benefits, the job is far from over. Support and service need to be in place to maintain engagement, build interest and offer ongoing reassurance.
We're committed to investing in innovative ways to engage customers with their pension.
Our retirement journey reflects the greater choice available to members at retirement. It starts from age 50 and is based on customer needs and is driven by a member's age and behaviour in the run up to retirement. It follows 3 phrases:
- Initial awareness - age 50-54
- Planning and deciding - age 54-until action is taken
- Review - after action has been taken
Dedicated service
We offer dedicated helpline numbers with a UK-based customer service team, on hand to provide guidance and help whenever it’s needed. Plus online tools and educational content for people who would prefer to interact online.
Product news
- Adviserzone Downtime
17 December 2020 - Rolling Out Our New SIPP Annual Benefit Statements
24 November 2020 - Wrap platform, Fundzone and Adviserzone downtime
18 November 2020 - We’re contacting customers with a Life Insurance with Tax Relief (LITR) plan to provide them with important information.
11 November 2020 - Standard Life International’s disinvestment from UK Property funds
22 October 2020
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The information on this site is for qualified financial advisers and must not be relied on by anyone else. If you are not an adviser please go to our customer website for more information about our products and services.
