SLG LiveSite Portlet

Cookie Policy

SLG LiveSite Portlet

What are cookies?

Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a website. Cookies are widely used in order to make websites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our websites. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We use three main types of cookies:

  1. 'Performance' cookies
  2. 'Identification' cookies
  3. 'Targeting' cookies.

1. ‘Performance’ cookies are used to help us see how you use our Website e.g. which pages you visit. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve the performance of our Website, understand what interests our users and measure how effective our advertising is. We use performance cookies to analyse the performance of our Website, to help us improve the Website by measuring any errors that occur and to see how effective our adverts are (this isn’t shared with 3rd parties). Sometimes cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above. By using our Website, you accept the use of ‘Performance’ cookies.

2. ‘Identification’ cookies are used to help us customize website content based upon your selections. We use identification cookies to remember choices you have made such as identifying yourself as an IFA or Adviser, to show you when you’re logged in to the website and to target you with adverts on other websites. You can control whether or not these cookies are used, but preventing them may mean you are unable to access certain features or services. Preventing these cookies may stop us remembering that you didn't want a specific feature or service. By using our Website you accept the use of 'Identification' cookies.

3. ‘Targeting’ cookies are used to send you relevant information and see which content you use. We use targeting cookies to send you customised news content via email, to track which content you use and to target you with adverts on other websites. By using our Website you accept the use of 'Targeting' cookies. There are third parties that provide Standard Life Foundation with content and functions on our Website, some of these providers will use cookies to ensure the particular areas on the Website work.

Why we use cookies

Most of the cookies we use record the pages of our site you visit and any interactive elements - such as forms or calculators - that you use.

We don’t collect any information that can identify you personally.

How we use this information

We use cookie information to find out how our website is being used. We can learn which pages are being viewed and how many visitors are using the different sections of the site. This information helps us understand how useful the site is to our visitors, and how we can keep improving.

We use session cookies for some secure online services. These cookies let us make the login process easier and more secure. We might also use a session cookie to pre-populate your details on one of our online forms.

Cookies we use

The table below summarises the cookies we use on this site to help make sure our website delivers information and services securely.

Essential cookies

These cookies make sure our website delivers information and services securely. Without them, you wouldn't be able to move around our website or use its features. You can’t opt out of using these cookies.

Cookie name Purpose Expires
SLG_COOKIE_POLICY Records whether or not you have accepted the use of cookies on our site Two years
cookies Detects the use of cookies After a short time or when you close your browser
CVJSESSIONID Holds a unique identifier so that the server can remember certain settings such as whether you have logged into the site and any data you have entered in that session. After a short time or when you close your browser
JSESSIONID Holds a unique identifier so that the server can remember certain settings such as whether you have logged into the site and any data you have entered in that session. After a short time or when you close your browser
ASP.NET_SessionId Holds a unique identifier so that the server can remember certain settings such as whether you have logged into the site and any data you have entered in that session. After a short time or when you close your browser
riskAssessmentTool Records acceptance of user acceptance of website Terms and conditions One year
sl_rm_terms_V< versionNumber > Records acceptance of Terms and conditions. Version is set based on number of times it is accepted One year
Cellname Supports load balancing across our servers. After a short time or when you close your browser
autheticationMethodCookie Lets us provide secure access to our online servicing area After a short time or when you close your browser
TSnnnnnn Part of ensuring security on our site After a short time or when you close your browser

Flash cookies

We use Adobe Flash Player to play some videos on the site. We also use it for some of our calculators and tools. Flash cookies (also known as Local Shared Objects) are stored on your computer in the same way as other cookies. Flash cookies are managed slightly differently and can’t be deleted manually from your browser.

How to disable Flash cookies

To disable or delete Flash cookies, visit the Adobe website for instructions. If you disable Flash cookies you won’t be able to access any Flash content, including video and some of the tools on our site.

Anonymous analytics cookies

These help us measure how our website is used. They tell us which pages are being viewed and how many visitors are interacting with the website.

We use website analytics tools provided by WebTrends, Google and Maxymiser – that provide monitoring, analysis and optimisation services. WebTrends and Maxymiser cookies track the number of unique users of the site, but they don’t allow us to identify any individuals.

You can find more information about the data collected on the WebTrends, Google and Maxymiser websites.

Cookie name Purpose Expires
WT_FPC Monitors and measures visitor numbers and how long visitors spend on the site. (Web Trends) Two years
ACOOKIE Three years
__utma Monitors and measures visitor numbers and how long visitors spend on the site. (Google Analytics) One year
__utmb One year and one day
__utmc After a short time or when you close your browser
__utmz Six months
Google Tag Manager. Used to manage all scripts on the website. After 10 minutes
_ga Tracking cookie for analytics.js. Used to distinguish users. After 2 years
_gat_UA Tracking cookie for analytics.js. Used to throttle request rate. After 10 minutes
mmcore.pd Used to store anonymous identifiers. They enable the optimisation platform to remember a visitor and to serve them with the appropriate content while ensuring a fast load of the web page. Persistent
mmcore.srv Persistent
Mmcore.tst Used by the platform as a test to see whether or not browser settings allow cookies to be set on the end-user machine. Session
Mmpa.tst Session
Mm_[description] Custom cookies are sometimes required to deliver particular functionality on our website. When we do this we prefix them with mm_ Persistent/Session

Web beacons

Web beacons - also known as clear GIFs or page tags - are small transparent images which are embedded within the web page.

Web beacons send information about your visit to us, and to other companies whose services we use. This is combined in reports with information about other visitors.

Web beacons can be used in conjunction with cookies. If you opt-out of cookies, the web beacons will be limited to reporting on anonymous details of the device being used and the web pages visited.

Web beacons aren’t stored on your computer or device in the same way cookies are, so you can’t control them using your browser settings.


eGain cookies are applied when using the LiveChat service on our secure site. The information collected is used to provide, maintain, and protect the service as well as improve the user experience of LiveChat. You can find out more about the data collection within the eGain Privacy Policy.

Cookie name Purpose Expires
Egofrreferrer Used to store referrer when the domain of the referrer is changing. Session
EG_CUST_SEC Setting to indicate if customer configurations is secure or non-secure Session
JSESSIONID Used to identify sessions. Session
EG-U-ID user identifier One year

Advertising and sharing

Our third party cookies do not collect any information or details which affect the content you see on this Standard Life website. These cookies can’t personally identify you.

Online adverts

Standard Life may use third-party advertising companies to place advertisements about our products and services on other websites. The advertising companies may use cookies to measure advertising effectiveness, optimise advert placement and tailor online adverts based on your online interactions with Standard Life, content partners and online adverts. At no point are any details collected that could personally identify you.

On a typical online advertising banner you can click the industry standard AdChoices 'I' icon. This will give you more information about online adverts and tell you how to change your settings. Visit AdChoices for more information.

The cookies used by these third party advertising companies are:

Cookie name Purpose Expires
There are currently no third party cookies used by any Advertising companies on Adviserzone.

Online sharing using AddThis

Cookies may be used by our online sharing tool AddThis. This tool appears on a number of webpages from Standard Life. It lets visitors share our information, tools, and other content with social networks and other sites. AddThis uses information in cookies to tell people where you have come from so it can provide profile updates or links to pages of interest. The information collected does not store any details which could personally identify you.

You can change your cookie settings for AddThis from the AdChoices “I” icon within the AddThis tool anywhere online, or visit the AddThis opt-out page

Cookie name Purpose Expires
uid Supporting online sharing tool AddThis Two years
uit One day
psc Two years
ssh Two years
sshs Two years
Coyote-2-a0f0083 Session
BX Supporting online sharing through Two years
Delicious_us_production One year
postReg One day
B Session
itvisitorid10001996193462 Session
itsessionid10001996193462 Session

Opting out

At any point, you have the right to request that we do not process your personal information for any marketing purposes.

You can opt-out of the Google Display Advertising Features and customise Google Display Network ads using the Ad Settings. As an added privacy measure, you can also use the Google Analytics opt-out browser add-on. However, please note that if you do this you may not be able to use the full functionality of this Website.

To remove other cookies from your PC, you can use these guides:

Further information

We utilise a number of different cookie variations that serve a number of different functions. These tables identify the types of cookies that we use and why we use them.

Google Analytics Premium

This Website uses Google® Analytics Premium, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics Premium uses "cookies", which are text files placed on your computer, to help the Website interact with how users use the Website. On behalf of the operator of this Website Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing other services relating to Website activity and internet usage to the Website operator. The IP address collected through Google Analytics will not be associated with any other data held by Google.

Google, Inc. is not affiliated with Standard Life Foundation.

Use of Google Analytics Premium

In order to improve our users' experience, we may use Google Analytics features such as Remarketing, DoubleClick Campaign Manager Integration, Google Display Network Impression Reporting and/or Google Analytics Demographics and Interest Reporting (Google Display Advertising Features).

Information collected by our cookies will not personally identify you. It does, however, identify your computer and connection to the Internet. We only collect general information about your computer settings, connection to the Internet (e.g. operating system and platform), IP address, browsing patterns, and interactions within our Website.

We may use Remarketing with Google Analytics to advertise online. Third party vendors, including Google, may show our ads on various sites across the internet. They may also use cookies set by the Google Display Advertising Features to inform, optimise and determine which ads you see on our Website, including ads based on previous visits to our Website.

With regards to the Google Display Network Impression Reporting and the DoubleClick Campaign Manager integration, we and any third party vendors, including Google, may use cookies set by the Google Display Advertising Features to analyse and report on ads used within our Website including, but not limited to, impressions created by the ads and how these interact with other ad features and services.

With regards to Google Analytics Demographics and Interest Reporting, we may use data from Google's Interest-based advertising and/or third party audience data (e.g. age, gender and interests) with Google Analytics to target and optimise our marketing campaigns, strategies and our Website content.

Changing your cookie settings

When you opt-out of using cookies on this site, and after you refresh or move away from this page, we will stop setting or using the analytics and other non-essential cookies described.

Web Beacons may continue to be used on this site, but they won't be able to set or read any cookies. Web Beacons will be limited to reporting on anonymous details about the device being used and the web pages visited.

Your cookie settings on this site

Current status: You choose to accept cookies. You can change this below.

Please confirm your change. After you move away from or refresh this page your settings will be saved. You can change your cookies settings or disable cookies at any time.

How to disable cookies that have been set

You can change your Standard Life cookie settings using our tool above.

You can completely disable and remove the cookies if your browser supports this.

Remember, if you amend your cookie settings, your browsing experience may change for the worse. For example, if you completely disable cookies, you would not be able to login to use our secure online services.

To check and update your cookies settings, you will need to know what browser you are using and what version you have. You can usually find this out by opening the browser, then clicking on 'Help' and then 'About'. This will give you information about the browser version you are using.

To manage your cookies, refer to your browser’s help section or visit the about cookies website.

More information

Changes to this policy

Please be aware that this Policy may be updated at any time. As such, please ensure that you regularly read the latest version of this page.


If you have any questions or complaints relating to our cookie policy or how we use the personal information we have about you, please contact us and we will try to respond to you promptly.


A cookie is information that a web server stores on your hard disk so that it allows a website to store your preferences on your machine and later retrieve it.

An IP address is a 32-binary digit number that identifies each sender or receiver of information that is sent in packets across the Internet.

A session is a series of interactions between two communication end points that occur during the span of a single connection and is related to a particular session number.

Fund Centre - Anonymous Analytics Cookies

Cookies collected by Financial Express on Fund Centre include Google Analytics cookies, which are used to help Standard Life measure how you interact with this tool and record information about what pages and links you have clicked on. All cookies collected are anonymous. To disable Google Analytics cookies on Fund Centre, visit

Cookie name
_ga Used to distinguish users on Fund Centre 2 years
_gat Used to throttle requests on Fund Centre 10 minutes