What are cookies?

A cookie is a simple text file which stores small pieces of information. When you visit one of our digital platforms its server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.

Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.

How does Standard Life use cookies?

Some cookies are needed to make our platforms work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.

Type of cookie Description Your setting
Strictly necessary cookies These cookies are needed for you to be able to use our websites securely. Required
Cookie name Purpose Expires
sl#cookiepreferences Records whether or not you have accepted the use of cookies on our sites After 1 year
Records acceptance of user acceptance of website Terms and conditions After a short time or when you close your browser
Lets us provide secure access to our online servicing area After a short time or when you close your browser
TSnnnnnn Site security End of Session
cookies Detects the use of cookies End of Session
CVJSESSIONID Site security Session data for server
Experience and insight cookies These cookies remember your settings to make your experience better. They also help us understand how people use our platforms so we can make improvements.
Cookie name Purpose Expires
__utma Monitors and measures visitor numbers and how long visitors spend on the site. One year
__utmb Monitors and measures visitor numbers and how long visitors spend on the site. One year and one day
__utmc Monitors and measures visitor numbers and how long visitors spend on the site. After a short time or when you close your browser
__utmt Google analytics ga.js library Ten Minutes
__utmv Google analytics ga.js library Two Years
__utmz Monitors and measures visitor numbers and how long visitors spend on the site. Six months
_gat_UA-218278-X Tracking cookie for Google Analytics. Used to throttle request rate. After 10 minutes
gid Tracks user behaviour. After 1 day
_gid Google universal analytics cookie After 1 day
_ga Google universal analytics cookie Two Years
_dc_gtm_UA-218278-25 Google tag manager After One Minute
JSESSIONID Session data End of Session
Marketing cookies These cookies help us decide which products, service and offers might be of interest to you. Disabling them won’t stop you seeing adverts, but means they could be less relevant.
Cookie name Purpose Expires
_fbp Facebook - store and track visits across websites After 3 months
fs_uid FullStory recording cookie. Used to distinguish users. No expiry

How long are cookies saved for?

This depends on whether they are session cookies or persistent cookies.

Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.

Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one appropriate example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use.

What types of cookies does Standard Life use?

We use both first and third party cookies.

First party cookies are set by the digital platform you’re using and aren’t shared elsewhere. Often these cookies are used to remember information about how you used a platform.

Third party cookies are placed on your device by a website outside the one you’re on. For example if you use a social media “share” button on a website, the social network (like Facebook) will put a cookie on your device so they know what you’ve liked. If you want to control how Third Parties can use your data then you need to set your privacy choices on their site. Here’s a list of third parties we work with in relation to cookies:

How do I manage cookies?

When you opt-out of using non-essential cookies, and after you refresh or move away from this page, we will stop setting or using any of these cookies.

Turning off non-essential cookies here will not delete any that have been downloaded in the past. However you can normally do this by changing settings in your browser. Any changes you make in your browser settings will affect, for example, all websites you visit. if you’ve set preferences on a website - such as your location for local news or weather forecasts - it will no longer remember these if you disable cookies.