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Mortgage Endowments

Policyholders who have an endowment to cover their mortgage loan may wish to review their policy.

These pages have been designed to support advisers and their customers with mortgage endowment reviews. They provide support material and information on handling customer enquiries and mortgage endowment complaints.



Archived Material


Mortgage Endowment Complaint Handling Guide


Time-bar rules on mortgage endowment complaints


Mortgage Endowment Promise (PDF, 57 KB)


Customer Mailing - What's included?


Adviser Mailing - What's included?






The information on this site is for qualified advisers only and must not be relied on by anyone else. If you are not an adviser you should go to our main website for information about our products and services.

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