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About Standard Life Healthcare

Who we are

Standard Life Healthcare Limited is a wholly owned subsidiary of Standard Life Assurance Limited. We are one of the UK's leading providers of Private Medical Insurance (PMI) products, covering over 600,000 customers . We provide cover both for private individuals and companies.

Why choose Standard Life Healthcare?

  • Our award-winning customer service
  • Because we believe in a full refund approach to hospital treatment
  • We offer such innovations as a no-claims discount and a switch underwriting option for individuals, and options such as comprehensive travel cover
  • Because we offer additional services such as our online Health & Well-being service, a 24-hour GP advice line and occupational health services for companies
  • Because we aim to make PMI easy to understand, with highly regarded marketing literature and policy documentation that have been approved by the Plain English Commission

    • Please click here for more information on Standard Life Healthcare Products and Sales Opportunities.

    The awards we've won are evidence of our commitment to providing the very best in service and products to all our customers.

    More than just an insurer

    Our comprehensive range of products ensures that customers have a wide choice of plans to choose from, all of which provide value for money. However, we offer more than just health insurance. For instance, our Health & Well-being online service comes as standard on all individual and company plans (except for claims-related company business). This service is designed to help customers improve their health and well-being by focusing on four key areas - sleep, stress, nutrition and fitness. It inlcudes online assessments and companies can benefit by receiving an annual report highlighting key areas of improvement when enough employees take the assessments. We also provide a 24-hour GP advice line giving all our customers access to qualified GPs at any time of the day or night.

    Protecting our customers

    Standard Life Healthcare is authorised and regulated by the Financial Services Authority.

    Policyholders will be protected by the Financial Services Compensation scheme, which deals with compensation if firms are unable or likely to be unable to meet claims against them.

    Additionally, Standard Life Healthcare is a member of the Financial Ombudsman Service (FOS). The FOS is an independent body that will investigate a customer's complaint at no cost to them. Its decision is binding on us.




    The information on this site is for qualified advisers only and must not be relied on by anyone else. If you are not an adviser you should go to our main website for information about our products and services.

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    Please note that adviserzone features UK and offshore products provided by Standard Life Assurance Limited and other subsidiaries of Standard Life plc. Click here for a list of product providers.

    Standard Life Assurance Limited (SC286833) is registered in Scotland at Standard Life House, 30 Lothian Road, Edinburgh EH1 2DH and is authorised and regulated by the Financial Services Authority. 0131 225 2552. Calls may be recorded/monitored.

    © 2008 Standard Life.