Commission Service

To view recent commission statements or to check paid and outstanding commission, please click on the Launch Commission button below.

Secure Service - you will be prompted to logon.

Contact telephone number: 0845 60 60 006

*Call charges may vary. Standard Life may record and monitor telephone calls to help improve customer service.

Letters of Authority

Transfer of Servicing

Information Only Authorities can be accepted by telephone. Ask your client to call us and we will add the Authority against the appropriate plan(s) during their call. You will then be able to receive plan details immediately.

Alternatively you can Fax an Authority to us on 0131 246 9973 for Life Plans & Bonds or 0131 245 3224 for Individual Pension Plans. You should allow a few hours before contacting us for information to ensure the Authority can be viewed when you call.

Transfer of Business

The following are Standard Life's requirements to enable a bulk transfer of business:

• Written confirmation from the ceding company that the servicing and commission rights can be transferred away. The letter should be on company headed paper and signed by an authorised signatory.
  
  (n.b the confirmation must come from the company that 'owns' the business, therefore in the case of a network member, the confirmation must be sent from the network)



• Written confirmation from the receiving company that they accept the transfer of business, along with any outstanding indemnity liability and that they have written to the clients to inform them of the transfer. The letter should also confirm the account number the business is to be transferred to.

To arrange a bulk transfer online, click on the 'Adviserwise' link (see Related Links above)